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More than an insurance – because health is everything

SWICA is a holistic healthcare organisation. Whether it comes to promoting health, managing an illness, or discovering new ways of living well – also when having to cope with health restrictions: SWICA is always at your side. Our range of support services in the fields of prevention and health promotion, as well as the medical advice we offer for those facing health restrictions, will seamlessly ensure that you always get the care you need.

Learn more about our integrated services


SWICA is there for you 24/7

SWICA's customer service line is available whenever you need it – even outside office hours and at the weekend.

The santé24 telemedicine service is also there for you – every day, around the clock – with doctors and medical specialists who will clarify your symptoms and answer your questions about health. After all, feeling unwell, having pain, or falling ill do not keep to opening hours. Advice is free of charge to SWICA customers.

Be healthy

With SWICA, you can promote health and actively prevent illness

SWICA is your partner in health issues that is always there for you when it comes to prevention, advice and support for leading a healthy life. You can now benefit from the following offers, for example:

  • Health promotion
    For the health conscious: Contributions of up to CHF 1'300 (find out more) for healthy behaviour
  • Check-ups / prevention
    For those with foresight: Examinations and vaccinations
  • BENEVITA app
    For you: Bonus programme and health coach from SWICA
  • santé24 telemedicine service
    For those seeking advice: Health advice around the clock
  • BENECURA app
    For the digitally minded: The medical app with personal health dossier

Get healthy

How SWICA supports you when you’re ill

SWICA is at your side with a large and varied range of offers to give you the support you need to get well.

  • santé24 telemedicine service
    In case of illness: Free medical advice around the clock
  • BENECURA app
    For app users: Learn more about your symptoms yourself and get a recommendation right away
  • Medical network
    In every case: Trust in the best doctors and hospitals
  • Therapist platform
    For those who think holistically: Find and book complementary medicine therapists online
  • Second opinion
    For those with doubts: Ask other experts for their opinion
  • Care management
    For those in serious situations: Comprehensive and personal advice during the recovery
  • Home Nanny service
    For families: Because children count more than anything.
  • Home Attendant service
    For at home: Knowing that your pets and plants are in the best of hands
  • Psychological counselling
    For those who need strong support: Psychological counselling from the santé24 telemedicine service

Live well with a disability

SWICA is always at your side

SWICA supports and accompanies you in person and with foresight if you face permanent health-related restrictions. Place your trust in the following support options:

  • Disease management
    Customised to your needs and life situation so that you as a chronically ill person will always get the right kind of care.
  • Support programme
    Whether it's about preventing falls, dealing with sleep problems or living with diabetes, your life will be safer and easier if you get the right support.
  • Prevention courses
    For a high quality of life: A comprehensive list of courses
How your preventive healthcare contribution breaks down

SWICA covers 90% of the costs under COMPLETA FORTE supplementary insurance, up to 500 francs per calendar year (up to 300 francs per type of activity). COMPLETA PRAEVENTA covers an additional 50% of the costs up to 500 francs per year (up to 300 francs per type of activity). OPTIMA supplementary insurance covers 90% of the cost exceeding this amount, up to a maximum of 300 francs per calendar year. This means your preventive healthcare contribution can be as much as 1’300 francs per year.

Would you like to learn more about the SWICA advantages?

For over 10 years now, SWICA customers have been among the happiest in Switzerland. This is confirmed by the many high ratings it has received in independent health insurer comparisons. Comparis, K-Tipp, bonus.ch and amPuls once again awarded SWICA first place for customer satisfaction compared to other Swiss health insurers in 2023.

Put SWICA to the test yourself and get a personal consultation – it's well worth your while. SWICA Customer Service staff look forward to hearing from you and will be happy to help you switch your insurance provider: By phone on the toll-free number 0800 80 90 83 or by means of the contact form below.

Contact and callback request form

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What our customers have to say.

Daniel Strub, Bell Schweiz AG
«We have worked closely together with SWICA for many years now. As a production company with a lot of physically demanding work, the health of our employees is our top priority. SWICA provides us with professional advice and assistance in all matters relating to occupational health management.»
Mijin Cavallini
«As a mum and midwife I find that SWICA offers great maternity-related benefits and services. Already during pregnancy SWICA provided support with acupuncture, which helped me a lot. And after the birth they were always there for us, which meant I could enjoy the time with my baby.»
Patricia Atz-Breslaw
«I've been more than satisfied for many years. Last year the BENEVITA health platform helped me a lot. I took myself in hand and lost 20 kilos, and I’ve been able to keep the weight off ever since. Now all I have to do is stay as healthy as I am now and live till I’m at least a hundred.»
Bernd Böhme
«The website is clear, straightforward and informative. I particularly like the BENEVITA app, which addresses interesting topics on a daily basis and really inspires me. All in all, I am a SWICA fan and try to persuade as many people as possible that, if they want to have the best possible partner for comprehensive health care at their side, they should do as I do and choose SWICA!»
Urs Dübendorfer
«The whole family has been impressed with the professional and expert advice we get from SWICA. SWICA are there to advise and support us. This is a health insurer you can rely on. You can really feel that they care about the health of their customers.»
Barbara Uebersax
«Thanks to SWICA and My Coach I’ve been able to change my eating habits and get closer to my ideal weight. Nowadays I feel much better and my quality of life has improved.»
Daniela Weiss
«I’ve been insured with SWICA since childhood and have always received excellent advice. Care Management helps me with my back problem and my communications with the disability insurance authorities (IV). This really takes the pressure off me. I’m very happy and would recommend SWICA to anyone.»
Christoph Walter
«I've been insured with SWICA practically since I was born. SWICA is there for you around the clock and is an absolutely reliable and competent advisor in all health matters.»
Loris Hausammann
«I do a lot of sport in my spare time, so it’s important to me to have an insurance partner which supports me financially on that front. The range of services provided by SWICA is transparent and easy to understand, which suits me very well. I also like SWICA’s friendly professional staff and the easy-to-use invoice app.»
Vivienne Audemars
«I’ve been a loyal and proud SWICA customer for several years now. Thanks to SWICA’s ideal supplementary insurance plan I had the opportunity following a snowboard accident to recover thanks to fitness centres, physiotherapy and massage centres. This has enabled me to get back to my passion – dancing.»
Corinne Dittrich
«I’m currently at a rehab centre getting some really excellent treatment. I’m also aware that all this costs a lot of money. SWICA has made this possible for me, and I’m therefore convinced that they take me seriously and know that this is what I need. And, yes, my rehabilitation has been a great success!!! I never thought that this would be possible, but SWICA has provided me with the best option. I’ve regained confidence in my health and am fully committed to maintaining it with all I've got, and I hope to even improve it with some luck and willpower.

And during my illness I was able to support my son while he had his first operation. This, too, was not a problem, which made all of us very happy.»
Simone Isler
«SWICA is the best health insurer in Switzerland by far. I tried CSS, Arcosana, Concordia and others, but then I switched back to SWICA. Thanks to SWICA, instead of having more than 12 days of migraines a month, with the injection I now only have one day and my quality of life is so much better! SWICA is very straightforward, fast and has fantastic customer service!»
Florian Allenspach
«A health insurer shows its real qualities when you become ill. When I had surgery on my back seven years ago SWICA was always there for me. I benefited from preferential treatment in the hospital and straightforward processes. I can warmly recommend SWICA to anyone.»
Jacqueline Bellon
«I've been with SWICA for 50 years. I really recommend this insurance company because of how understanding it is, the fast payments and everything it does to help remedy the different illnesses we might come across in life.»
Remo Walser
«Until a few years ago I didn’t do any exercise and was putting on weight. But that’s all in the past now. SWICA’s supplementary benefits encouraged me to become more active. Without SWICA I would be living an unhealthy life and be unhappy with my body. Thank you!»
Bettina Täuber
«In the past few weeks I had to have surgery twice. Settling the claims has gone smoothly. Today I even got a phone call from someone at SWICA asking how I'm doing, and whether I'm satisfied with how everything went. To me this is a health insurance company really going above and beyond! I'm a big fan. Thank you for this excellent service.»
Eliane Mäder
«The decision to remain with SWICA is based on decades of positive experience. I’m absolutely delighted with Benevita. I regularly take part in step competitions and I’m delighted if I come in the top eight. This membership has brought a positive dynamism into my life.»
Manuel Dawson
«I have been with Swica now for at least 15 years and I have never had any problems with them, on the contrary, they are always courteous, expeditious and provide excellent support. Moreover, they take "preventive care" seriously. Also, their Telmed / santé24 are a reliable and convenient way to get fast expert medical assessments - this is the way of the future. I can highly recommend this insurance company!»
Orlando De-Stefani
«I’ve been insured with SWICA for decades and I’m delighted. Praeventa is brilliant because I buy orthopaedic shoes for my damaged feet and have been able to do preventive physiotherapy. SWICA is so good that I’ve been rejecting the overtures of other insurers for years.»
Aike Festini
«I do a CrossFit workout three or four times a week, enjoy swimming and love relaxing at spas. With my active lifestyle, SWICA is the ideal choice for me because it has something to offer in all these areas. I also like the straightforward digital information exchange.»