SWICA BENECURA - simply use an app to check symptoms

The BENECURA app from SWICA supports you when facing any symptoms or illnesses. It provides you with individual recommendations and advice about what to do simply, reliably and in a digital form, thanks to the SymptomCheck feature developed by doctors. You will find the specialised medical dictionary and the medication list to be useful references for getting a basic overview of a range of diseases and medicines. BENECURA is the first medical app of a health insurer in Switzerland, marking a truly unique achievement.

Benefit now

Your advantages

You can use the services provided by BENECURA to obtain information easily, quickly and reliably and receive a recommendation on what to do next.

Available at any time
As your digital contact point, BENECURA is available by smartphone around the clock. Even when you're away from home or on a trip abroad.
The app saves your data in encrypted form in a dossier that only you can access. On request, you can send selected data to santé24 and doctors in an encrypted format. SWICA cannot access your information.

Demo video

The “SymptomCheck” function, which has been especially developed by a committee of medical experts, helps you devise a course of action for an illness or a health problem by asking you a series of questions about what you are experiencing. It then analyses the information you entered and recommends further steps for you to take in addressing the specific medical issue you described.

Here you will find information about suitable doctors, hospitals, therapists and pharmacies that you can access directly. Your insurance model is taken into account when you search for a doctor.

Important numbers
The app allows you not only to contact SWICA or santé24 directly but also to call your general practitioner, a health centre, and many public medical emergency numbers.

Users can always get a personal overview of the information and recommendations they receive and about how their medical condition is progressing.

The medicine search function provides you with all relevant information about medicines.

The specialised medical dictionary gives you an overview of a wide range of illnesses and explains them in detail.

Things worth knowing
Here you will find a range of SWICA offers relating to your health.

This section contains your personal details. It also has information about your basic insurance model, and about your general practitioner or health centre, depending on your plan.

High patient safety

The BENECURA app is a Class 1 medical product that has been developed in accordance with the statutorily prescribed norms of the Medical Device Directive (MDD). This process includes a clinical evaluation and proof that the product delivers the promised medical benefits, meets the stated performance standards, and poses no risk for the user.

Data privacy ensured at all times

The app saves the data in encrypted form in a dossier that only the insured person can access. It complies fully with all the legal provisions on protecting particularly sensitive personal data and on data privacy. SWICA itself cannot view the data at any time. Insured persons decide case-by-case whether, for example, a doctor at sante24 can access the information generated by the SymptomCheck function. We recommend that they do so because the specialists at sante24 then have important preliminary information about their current state of health, which saves time during subsequent discussions. Any such information is subject to medical confidentiality.

Download and try it out

The mobile app is free of charge and available for both iPhone and Android devices.

Switzerland's happiest customers

In the 2019 health insurance survey conducted by Comparis and K-Tipp, SWICA again takes first place and receives top ratings for outstanding service. Discover the exclusive benefits of SWICA or simply try us out. Why not ask for a personal consultation. It’s worth it.

We look forward to hearing from you.
Call 0800 80 90 80 for free or send the contact form:

Contact form

* Compulsory field

What our customers have to say.

Mijin Cavallini
«As a mum and midwife I find that SWICA offers great maternity-related benefits and services. Already during pregnancy SWICA provided support with acupuncture, which helped me a lot. And after the birth they were always there for us, which meant I could enjoy the time with my baby.»
Daniel Henke
«For our family, only the best is good enough. Thanks to SWICA, we were able to enjoy the first hours and days together in a family room after our daughter was born. It’s wonderful and reassuring to know that, if anything happens, we as a young family are in good hands with SWICA.»
Bettina Spanudakis
«As the mother of a 3-year-old I’ve already contacted sante24 several times about ‘childhood illnesses’. I don’t like running to the doctor about every little thing. The initial telephone assessment and expert advice have generally been so good that I haven’t needed to bother our paediatrician.»