We would be happy to advise you in person.
Monday to Friday: 18.30 – 21.30
Saturday: 8.00 – 17.30
Customer service 24/7
0800 80 90 80
santé24 – your Swiss telemedicine service
+41 44 404 86 86
Location in your vicinity
SWICA Head Office Winterthur
+41 52 244 22 33
Opening hours & information
SWICA offers you optimum medical care and financial protection in case you are sick or have an accident. Approximately 1.5 million insured persons and 27,000 corporate clients place their trust in the comprehensive services of SWICA. Choose the No. 1 and enjoy exclusive advantages.
SWICA – Because health is everything.
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SWICA customer service 24/7: We would be happy to advise you in person. If you have any questions about your insurance cover, the customer service line is there to help you 24/7. Freephone 0800 80 90 81
santé24 – your Swiss telemedicine service: Experienced doctors and medical specialists from santé24 offer you expert advice on all questions relating to prevention, health, accidents and pregnancy – worldwide, around the clock, 365 days a year. Phone +41 44 404 86 86
The Medbase Medical Centers and SWICA partner practices are modern shared facilities which provide all-round conventional and complementary medical care. They are among the leading medical and therapeutic facilities in Switzerland.
SWICA rewards personal fitness and prevention activities in the areas of exercise, nutrition and relaxation (e.g. fitness centres, nutritional advice, yoga, and numerous sports associations) with attractive contributions of up to CHF 800 a year.
Fitness & exercise
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Thanks to the SWICA apps you can access a range of services. You can use an app to send claims-related documents to SWICA, which means that you always know which invoices you have submitted and can easily track the status of your claims. BENEVITA not only helps you to keep healthy but will also enable you to collect to bonus points and reduce your premiums. With BENECURA you have your health in your hands. If you have a health issue or become ill, you can use the SymptomCheck function to find out more about it. The result is a personal recommendation about what to do next. And you can always rely on the santé24 helpline for medical advice. BENECURA also has a medical and medication lexicon, a valuable reference work to help you to help yourself.
Calls are returned during business hours, at the earliest two hours after the form has been sent.