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We would be happy to advise you in person. 

Monday to Friday: 18.30 – 21.30

Saturday: 8.00 – 17.30

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Customer service 24/7

sante24 health advice helpline

Location in your vicinity

SWICA Head Office Winterthur

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Change franchise

Do you have any further questions or need advice? Our SWICA staff would be happy to assist you. Our customer service line is also there for you outside normal office hours and at the weekend.

Toll free number 0800 80 90 80
Offices

In the compulsory basic health insurance you receive a premium discount of up to 47%, children up to 50%, if you opt for a higher franchise. For further information, click here.

A change of franchise is always possible at the start of the next calendar year. A request for a new lower franchise must be with SWICA by 30.11. at the latest and for a higher franchise by 31.12. at the latest.  

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